We answer our own phones with her first. Rita is in pilot across the businesses in our group, before she picks up for anyone else.
An AI receptionist on the number you already have. She answers in the caller's language, takes the details, and messages you what was said before you've seen the missed call.
We answer our own phones with her first. Rita is in pilot across the businesses in our group, before she picks up for anyone else.
Hands in a sink, on a roof, mid-service or with a client. The phone rings out, and most callers don't leave a voicemail.
The Algarve rings in Dutch, German, Swedish and French. A caller who can't make themselves understood tries the next business.
Guests, patients and customers call when it suits them. Rita picks up at any hour, every day, including holidays.
Any of the six calls, in any of her seven languages, with English underneath so you can follow. Whatever language the call is in, the message Rita sends you is in yours.
Rita sends the summary the moment the call ends.
Rita never tells a caller a table or a slot is free unless a live system says so, which is why there are two levels, and you always know which one you're on.
She introduces herself on every call, in the caller's language: "Hello, I'm Rita, the AI receptionist for [business]. How can I help?" Each language goes live only after it passes real phone tests.
Hours, menu, prices, parking, holiday closures, who to call in an emergency. You approve it, and she only ever repeats what's approved.
Every call, only the ones you can't answer, or only after hours. One code on your phone. We test it with you before you switch.
By email, or WhatsApp once connected. Requests arrive as requests and confirmed bookings as bookings. If she needs you, she rings your mobile.
Calls only ever move one way: your line to Rita, and Rita to your mobile. She checks a handoff before offering it, so a call can never loop back to her.
| Rita | Front desk staff | Phone menu | |
|---|---|---|---|
| Answers 24/7 | Yes | Depends on staffing | Yes, without understanding |
| Natural conversation | Yes | Yes | No |
| Takes booking requests | Always | Yes | Voicemail |
| Languages | Seven, as each is tested | Depends on the team | Pre-recorded only |
| Time to set up | Hours | Hiring and training | Days |
All seven languages on every plan. No setup fee. You set a monthly spending limit. She warns you before you reach it, and she never cuts a caller off.
Extra minutes are €0.45 each, billed in the month they happen, up to the limit you choose. Rita messages you as you get close. At the limit she finishes the call she's on, then takes only a name and number from each caller until you raise it, which is one tap. Obvious spam calls don't count towards your minutes. A one-off €249 applies only if we build a bespoke booking-system connection for you.
Yes. She says so at the very start of every call. You choose when she offers a human transfer or takes a message.
She takes requests from day one and tells the caller you'll confirm. With a supported booking system connected, she checks availability and confirms on the call.
Yes, wherever your phone provider supports call forwarding or a direct connection. We check it works before you sign anything.
You choose all calls, only unanswered calls, or only out-of-hours calls. It's one code dialled from your phone, and we test forwarding and caller ID with you first.
Tell us. Each language only goes live after real telephone testing, with names, addresses, interruptions and noisy lines, and the list can be adjusted for your business.
Yes. Rita stands on her own.
The hosting region is being finalised. It will be confirmed and published here before Rita takes a real call.
Tell us what's slipping past you on the phone. We'll tell you honestly whether Rita fixes it yet, or when she will.